(packages) · support after launch
Packages
No product is left on its own after launch. Choose your project type and level of support — and sleep soundly.
always under supervision✳︎always under supervision✳︎always under supervision✳︎always under supervision✳︎always under supervision✳︎always under supervision✳︎always under supervision✳︎always under supervision✳︎
Choose a project
Support for
Websites
What's included
BASICby request«System under control»
STANDARDby request«Business without chaos»
PREMIUMby request«Growth on autopilot»popular
Support during business hours
✓
✓
✓
24/7 system monitoring
✓
✓
✓
Regular backups
✓
✓
✓
Fast bug fixing
✓
✓
✓
Data & access protection
✓
✓
✓
Edits on request
✓
✓
✓
Server + hosting included
✕
✓
✓
Extended edit limit (15/mo)
✕
✓
✓
Response time within 2 hours
✕
✓
✓
Support for the client's whole team
✕
✓
✓
Updates for new platform versions
✕
✓
✓
Monthly system report
✕
✓
✓
Unlimited edits
✕
✕
✓
Full working day, priority
✕
✕
✓
New features every month
✕
✕
✓
Personal manager
✕
✕
✓
Training for the client's team
✕
✕
✓